Silk Road Collections Privacy Policy / Terms Of Use

Your Privacy

We are committed to ensuring the privacy and security of your personal information. Silk road Collections, Inc. ("Silk Road Collections", "we" or "us") provides this Privacy Policy to inform users of our policies and procedures regarding the collection, use and disclosure of personally identifiable information received or collected from users of this WEBSITE, located at https://www.silkroadcollections.com ("WEBSITE"), email, telephone, WAP, Mobile Application, Mobile Device or other electronic means (collectively referred to as the "Applications"). This Privacy Policy may be updated from time to time for any reason; and you are advised to consult this Privacy Policy regularly for any changes. By using or accessing the Applications you are accepting the practices described in this Privacy Policy.

Information Collection And Use

Information Collected Upon Visiting: When you visit our WEBSITE, our servers automatically record information that your browser sends whenever you visit a WEBSITE ("Log Data"). This Log Data may include information such as your IP address, browser type or the domain from which you are visiting, the web-pages you visit, the search terms you use, and any advertisements or links on which you click. We use Log Data to monitor the use of our WEBSITE and of our Service, and for the WEBSITE technical administration.

Information Collected Upon Registration: When you register on our WEBSITE, place an order, subscribe to our newsletter, respond to a survey or fill out a form you may be asked to enter your: name, e-mail address, mailing address or phone number. Email addresses collected at https://www.silkroadcollections.com are used internally only. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested. You can remove your name from our email list by simply clicking the “unsubscribe” option at the bottom of any Silk Road Collections, Inc. email. Please recognize that, in some cases, a previously scheduled email may be in the system for distribution before we are able to remove you. We may disclose specific personal information about you if required by law, governmental request, or court order, or based on our good faith belief that it is necessary to conform or comply with such law, request, or court order.

Website Analytics: Our WEBSITE uses a counting pixel technology provided by wiredminds GmbH (www.wiredminds.de) to analyze visitor behavior. If necessary, data is collected, processed and stored, from which user profiles are created under a pseudonym. Wherever possible and reasonable, these usage profiles are completely anonymized. Cookies can be used for this purpose. Cookies are small text files that are stored in the visitor's Internet browser and serve to recognize the Internet browser. The collected data, which may also contain personal data, will be transmitted to wiredminds or collected directly by wiredminds. wiredminds may use information that is left by visiting the WEBSITE to create anonymized usage profiles. The data obtained without explicit consent of the affected person will not be used to personally identify the visitor of this WEBSITE and will not be merged with personal data of the bearer of the pseudonym. Whenever IP addresses are recorded, their immediate anonymization takes place by deleting the last number block.

Opt-Out: There are several methods you can use to limit data tracking in major browsers including Incognito Mode, DO NOT TRACK, turning off cookies and more. Major Search Engines like Google also offer add-ons to opt out of tracking. It is your responsibility to learn about the websites you visit - their privacy practices, opt-out policies. settings and tools they provide to you to protect your privacy.

New Mexico Online Privacy Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the New Mexico Online Privacy Protection and Data Breach Notification Laws.

Links to Other Sites

Silk oad Collections, Inc. WEBSITE may link to websites operated by our business partners or other third party providers. Remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As our privacy practices may differ, please note that any personal information you provide on independent websites is subject to the privacy policies of that site. When you click on links on our WEBSITE, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Communication, engagement and actions taken through external social media platforms that this WEBSITE and it's owners participate on are subject to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This WEBSITE nor it's owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

Policy Changes

We may periodically update our WEBSITE privacy and security policy for new, unanticipated uses not previously disclosed at any time without notification to you. Any changes made will be posted in this WEBSITE - Privacy Policy / Terms Of Use. By visiting our WEBSITE you agree to accept any changes made to this policy. The privacy and security policy only addresses the use and disclosure of information we collect from you on our WEBSITE.

Legal Information

This WEBSITE is expressly owned and operated by Silk Road Collections, Inc. Unless otherwise noted, all design and content featured on https://www.silkroadcollections.com—including navigational buttons and images, artwork, graphics, photography, text, and the like—are copyrights, trademarks, trade dress, and/or intellectual property that are owned, controlled, or licensed by Silk Road Collections, Inc. This site in its entirety is protected by copyright and applicable trade dress. All worldwide rights, titles, and interests are reserved. The contents of our WEBSITE and the WEBSITE as a whole are intended solely for your personal, noncommercial use. Any use of our WEBSITE and its content for purposes other than personal and noncommercial use is prohibited without prior written permission from Silk Road Collections, Inc. Do not reproduce, publish, display, modify, sell, or distribute any of the materials from https://www.silkroadcollections.com. You may, however, download or electronically copy and print any of the page contents displayed on the WEBSITE, but please remember that these are available for your personal, noncommercial use only. Should you choose to download, copy, or forward any site materials via email, no right, title, or interest in those materials will be transferred to you.

Contact Information

Silk Road Collections, Inc.
Plaza Mercado
112 West San Francisco Street
Suite 110
Santa Fe, New Mexico 87501

Phone: 505.989.9497
Fax: 505.989.1526
Please visit our https://www.silkroadcollections.com Contact page for additional methods of contacting us.

Disclaimer of Warranties / Limitation of Liability

Given the unpredictability of technology and the online environment, Silk Road Collections, Inc. does not warrant that the function or operation of this WEBSITE will be uninterrupted or error-free, that defects will be corrected, or that this site or the server that makes it available will be free of viruses or other harmful elements. As a visitor to and user of this WEBSITE you must assume full responsibility for any costs associated with servicing of equipment used in connection with use of our site. As a visitor to and a user of this WEBSITE you, in effect, agree that your access will be subject to the terms and conditions set forth in this legal notice and that access is undertaken at your own risk. We make no representations or warranties of any kind, whether express or implied, with respect to this WEBSITE, its content, or the information available on or through it; they are provided “as is”.

Except as otherwise provided under applicable laws, we and our corporate affiliates, and the directors, officers, employees, agents, contractors, successors, and assigns of each, will not be liable for any damages whatsoever arising out of or related to the use of this WEBSITE or any other WEBSITE linked to it. This limitation of liability applies to direct, indirect, consequential, special, punitive, or other damages you or others may suffer, as well as damages for lost profits, business interruption, or the loss of data or information, even if we are notified in advance of the potential for any such damages. Silk Road Collections, Inc. shall not be liable for damages of any kind related to your use of or inability to access this WEBSITE.

Availability

At Silk Road Collections, Inc., we apply meticulous care in selecting the distinctive merchandise for which the Silk Road Collections, Inc. name is recognized. Please understand that many of our featured items are selected in limited quantities, and because of their limited availability their stock will not and cannot be refreshed. That means once an item is sold out, it may be sold out permanently and not appear on the WEBSITE again. When an item featured on https://www.silkroadcollections.com is no longer in stock, we make every attempt to remove that item from the WEBSITE in a timely manner.

Indemnification
You agree to indemnify, defend, and hold harmless Silk Road Collections, Inc., its officers, directors, employees, agents, affiliates, licensors, and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages, and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions, or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your internet account.
Correspondence

Although we make every effort to respond quickly to applicable email messages, https://www.silkroadcollections.com is under no obligation to respond to all pieces of correspondence received through this site. While we welcome your comments and feedback regarding https://www.silkroadcollections.com, our merchandise, and our services, we do not wish to receive any confidential or proprietary ideas, suggestions, materials, or information via this WEBSITE or any email connection.

Share only materials that you have the right to share. Please note that all of your comments, feedback, ideas, suggestions, and other submissions that are disclosed or submitted to our company through this WEBSITE is a declaration of the full release of all proprietary claims and/or intellectual rights regarding your submission unless you specifically request us to maintain confidentiality in your submission. We make no warranties that we will store your information, materials or data you submit. We will not use your name in connection with any such materials, information, suggestions, ideas, or comments unless we first obtain your permission or otherwise are required by law to do so.

Please visit https://www.silkroadcollections.com Contact Page for our contact information

Just a note to say "thanks" for the great rug that I purchased from you during the holidays. I found some clips that have plastic inserts so they do not damage the rug and I hung it in my office. I've also started reading about Persian rugs and I'm having a lot of fun going to estate sales in L.A. and checking out the bargains. Thanks again for making our trip so much fun.

Mark Dawson

While visiting Santa Fe, my wife and I bought a small Turkman rug in your gallery. It arrived today. The new fringe looks great, and the mat makes a big difference. Thank you. It's beautiful.

Peter H. Pawlowicz

Thank you so much for the runner. It goes with the hassock you so extremely kindly gave me last year. It also perfectly fits a traffic pattern in my house. It's lovely.

Sheila

We wish to thank you for the two beautiful rugs we now have hanging in our house. Also we very much appreciate the prompt response to my request to see more rugs made in Persia. The copy of your rug book and the appraisal arrived also.

Smitty Hoegstett

Many thanks for the rugs. It has been a pleasure doing business with you.I'm sure we will be associated in the future.

Ernesto & Amanda

SILK ROAD COLLECTIONS

112 West San Francisco Street
STE (Suite) 110
Santa Fe, New Mexico 87501-2089

Phone: 505.989.9497
Email:

SILK ROAD COLLECTIONS LOGO
STORE HOURS

SUMMER: Mon - Sat: 10 AM - 7 PM
Sun: 12 PM - 5 PM

WINTER: Mon - Sat: 11 AM - 6 PM