Silk Road Collections Privacy Policy

Your Privacy

We thank you for visiting us at SilkRoadCollections.com. We are committed to ensuring the privacy and security of your personal information. Our privacy and security policy outlines the information we collect about you at silkroadcollections.com, how and why we use this information, and the choices you have to restrict the usage of this information.

Information Collected

We collect information from you when you register on our site, visit our showroom, place an order, subscribe to our newsletter, respond to a survey or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number. You may, however, visit our site anonymously. We may disclose specific personal information about you if required by law, governmental request, or court order, or based on our good faith belief that it is necessary to conform or comply with such law, request, or court order.

An IP address is a number that is automatically assigned to your computer whenever you begin service with an Internet Service Provider. We collect IP addresses for the purposes of system administration and security and to audit the use of our site.

Use Of Information Collected

We offer those who sign up for our Silk Road Collections email list a first hand look at new merchandise, exclusive events, and all Silk Road Collections, Inc. news. Email addresses collected at silkroadcollections.com are used internally only. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested. You can remove your name from our email list by simply clicking the “unsubscribe” option at the bottom of any Silk Road Collections, Inc email. Please recognize that, in some cases, a previously scheduled email may be in the system for distribution before we are able to remove you.

New Mexico Online Privacy Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the New Mexico Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

Links to Other Sites

While visiting silkroadcollections.com, you may link to websites operated by our business partners or other third party providers. Silk Road Collections, Inc. does not endorse these websites nor do we make any representations or warranties about them. As our privacy practices may differ, please note that any personal information you provide on independent websites is subject to the privacy policies of that site. Make sure you understand a website’s privacy policies before providing your personal information.

Communication, engagement and actions taken through external social media platforms that this website and it's owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor it's owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Policy Changes

SilkRoadCollections.com may periodically update its privacy and security policy for new, unanticipated uses not previously disclosed. Any changes made will be posted here. By visiting our website you agree to accept any changes made to this policy. The silkroadcollections.com privacy and security policy only addresses the use and disclosure of information we collect from you on our website.

Conditions of Use and Disclaimers

Thank you for visiting silkroadcollections.com, the “website.” Please review the following basic rules that govern your use of our site. Your use of the website, and services and/or downloading of materials from our website constitutes your agreement to the terms and conditions set forth herein. If you do not agree to these terms, please do not use this site. Although you may “bookmark” a particular portion of silkroadcollections.com and bypass this agreement, your use of this site still binds you to the terms. This page may be updated periodically, so we encourage you to revisit this page to review the terms of your use. Please contact Silk Road Collections, Inc [] if you have questions regarding any of our policies.

Legal Information

This website is expressly owned and operated by Silk Road Collections, Inc. The street address for silkroadcollections.com is 112 W San Francisco St #110 Santa Fe, NM 87501 . Unless otherwise noted, all design and content featured on silkroadcollections.com—including navigational buttons and images, artwork, graphics, photography, text, and the like—are copyrights, trademarks, trade dress, and/or intellectual property that are owned, controlled, or licensed by Silk Road Collections, Inc. This site in its entirety is protected by copyright and applicable trade dress. All worldwide rights, titles, and interests are reserved. The contents of our website and the website as a whole are intended solely for your personal, noncommercial use. Any use of our website and its content for purposes other than personal and noncommercial use is prohibited without prior written permission from Silk Road Collections, Inc. Do not reproduce, publish, display, modify, sell, or distribute any of the materials from abchome.com. You may, however, download or electronically copy and print any of the page contents displayed on the website, but please remember that these are available for your personal, noncommercial use only. Should you choose to download, copy, or forward any site materials via email, no right, title, or interest in those materials will be transferred to you.

Limitation of Liability

Given the unpredictability of technology and the online environment, Silk Road Collections, Inc. does not warrant that the function or operation of this website will be uninterrupted or error-free, that defects will be corrected, or that this site or the server that makes it available will be free of viruses or other harmful elements. As a visitor to and user of this website, you must assume full responsibility for any costs associated with servicing of equipment used in connection with use of our site. As a visitor to and a user of this website, you, in effect, agree that your access will be subject to the terms and conditions set forth in this legal notice and that access is undertaken at your own risk. Silk Road Collections, Inc. shall not be liable for damages of any kind related to your use of or inability to access this website.

Inaccuracies

We endeavor to present the most recent, most accurate, and most reliable information on our website at all times. However, there may be occasions when some of the information featured on silkroadcollections.com may contain incomplete data, typographical errors, or inaccuracies. Any errors are wholly unintentional and we apologize if erroneous information is reflected in merchandise, or in any way affects your individual order. But please be aware that we present our content “as is” and make no claims to its accuracy, either expressed or implied. We reserve the right to amend errors or to update product information at any time without prior notice.

Availability

At Silk Road Collections, Inc., we apply meticulous edit in selecting the distinctive merchandise for which the Silk Road Collections, Inc. name is recognized. Please understand that many of our featured items are selected in limited quantities, and because of their limited availability their stock will not and cannot be refreshed. That means once an item is sold out, it may be sold out permanently and not appear on the website again. When an item featured on silkroadcollections.com is no longer in stock, we make every attempt to remove that item from the website in a timely manner. Please us at [] if you have questions regarding the availability of a particular item.

Indemnification
You agree to indemnify, defend, and hold harmless Silk Road Collections, Inc., its officers, directors, employees, agents, affiliates, licensors, and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages, and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions, or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your internet account.
Disclaimer of Liability

We make no representations or warranties of any kind, whether express or implied, with respect to this website, its content, or the information available on or through it; they are provided “as is” with all faults. Except as otherwise provided under applicable laws, we and our corporate affiliates, and the directors, officers, employees, agents, contractors, successors, and assigns of each, will not be liable for any damages whatsoever arising out of or related to the use of this website or any other website linked to it. This limitation of liability applies to direct, indirect, consequential, special, punitive, or other damages you or others may suffer, as well as damages for lost profits, business interruption, or the loss of data or information, even if we are notified in advance of the potential for any such damages.

Correspondence

Although we make every effort to respond quickly to applicable email messages, silkroadcollections.com is under no obligation to respond to all pieces of correspondence received through this site, or to maintain your submitted comments in confidence, or to pay compensation of any kind for your comments or submissions. While we welcome your comments and feedback regarding silkroadcollections.com, our merchandise, and our services, we do not wish to receive any confidential or proprietary ideas, suggestions, materials, or information via this website or any email connection. Please note that all of your comments, feedback, ideas, suggestions, and other submissions that are disclosed or submitted to our company through abchome.com shall become and remain the property of Silk Road Collections, Inc. Any such disclosure or submission by you is a declaration of the full release of all proprietary claims and/or intellectual rights regarding your submission. However, we will not use your name in connection with any such materials, information, suggestions, ideas, or comments unless we first obtain your permission or otherwise are required by law to do so.

Google Analytics

This site uses Google Analytics. Google uses cookies and IP information to analyze site navigation. This site may use demographic data from Google Analytics (such as age, gender, and interests), which are collected via DoubleClick third party cookies. Demographic data are used to better understand user preferences and improve our services and offerings. This information is used in aggregate and is not linked back to any personally identifiable information. To provide website visitors with the option of not having their website usage tracked by Google, click here.

Just a note to say "thanks" for the great rug that I purchased from you during the holidays. I found some clips that have plastic inserts so they do not damage the rug and I hung it in my office. I've also started reading about Persian rugs and I'm having a lot of fun going to estate sales in L.A. and checking out the bargains. Thanks again for making our trip so much fun.

Mark Dawson

While visiting Santa Fe, my wife and I bought a small Turkman rug in your gallery. It arrived today. The new fringe looks great, and the mat makes a big difference. Thank you. It's beautiful.

Peter H. Pawlowicz

Thank you so much for the runner. It goes with the hassock you so extremely kindly gave me last year. It also perfectly fits a traffic pattern in my house. It's lovely.

Sheila

We wish to thank you for the two beautiful rugs we now have hanging in our house. Also we very much appreciate the prompt response to my request to see more rugs made in Persia. The copy of your rug book and the appraisal arrived also.

Smitty Hoegstett

Many thanks for the rugs. It has been a pleasure doing business with you.I'm sure we will be associated in the future.

Ernesto & Amanda

SILK ROAD COLLECTIONS

112 West San Francisco Street
Suite 110
Santa Fe, New Mexico 87501

Phone: 505.989.9497
Email:

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SUMMER: Mon - Sat: 10 AM - 7 PM
Sun: 12 PM - 5 PM

WINTER: Mon - Sat: 11 AM - 6 PM